Are you looking to drive more productivity, work smarter, serve clients better, and improve the bottom line?
I’m Nerissa Malloy,
Business Development &
Operations Expert.
STRATEGIST
EXECUTIONIST
SPECIALIST
My expertise lies in assisting healthcare companies, non-profit organizations, and business owners to enhance their productivity and profitability.
I achieve this by optimizing their processes and simplifying workflows, as well as introducing efficient systems that enable them to work smarter and achieve more in less time.
With my assistance, these organizations can focus on their core operations, reduce waste, and achieve their objectives with ease.
- Could your business be more efficient?
- Are you or your team currently feeling buried in the day-to-day admin tasks of your business?
- Do your customers often complain about how long it takes to receive appointments, services, products or responses back?
- Does your team regularly miss important deadlines ?
- Is communication an issue amongst you, your team and clients/customers?
- Are you struggling to give yourself a healthy work/life balance?
Let me help!
In a comfortable, no-pressure meeting, we can talk about exactly what you need to get your day-to-day business all the way in order.
We will start with a Strengths, Weaknesses, Opportunities & Threats (SWOT) analysis of your business infrastructure and how you run on a day-to-day basis.
I'll help you set up the best structure for your business, work together to hire or optimize your team, revamp or create processes and workflows to work smarter and get things moving so that you have time and energy left over to enjoy your success.
Our services include:
📍Efficiency and productivity assessments to identify areas for improvement and develop action plans to optimize business infrastructure, workflows and teams.
📍Strategic planning to align business goals and objectives with operational processes and resources.
📍Hiring, onboarding and management support to attract and retain top talent.
📍Done With You- Strategic Planning & Implementation consultancy with you
and your team.
📍Done For You- Operational Services on a retainer
📍Done For You- Project-Based Services - Short-term retainer
Don't let operational challenges hold your business back. Contact us today to schedule a consultation and learn how we can help your business reach its full operational potential.
What You Will Get........
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Structure
You will have and feel more structured with systems & automations working behind the scenes, so you can be more efficient and have more time. You will receive help getting organized, to stop wasting time on unimportant tasks and stop being pulled in different directions by your business.
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Simplicity
You will walk away with a structured and simplified plan to operate your business efficiently. Simplify tasks that may essentially seem overwhelming, and identify the areas of your business in which you should focus on. You will have more time and more energy to focus on what matters- serving your clients and customers and taking your business to the next level.
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Support
You will receive implementation support and guidance from me and my team so you won't feel overwhelmed by change and/or tech in your business. You will also receive assistance with onboarding a team to help you offload time-consuming tasks to feel less overwhelmed and more productive. We work in your business, so you can focus on working on your business growth and areas of expertise.
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Systems
Have documented processes and workflows to shorten the learning curve of your new team and create results faster. Implementing automation to save you time while creating more efficiency and productivity and improving the customer experience and monitoring business metrics.
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Strategy
A strategic and implementable plan to multiply your revenue without multiplying your time. It's time to get yourself organizationally fit so you can be as effective as possible, and make running your business a joy rather than a burden! We're here to give you clarity, direction and support as you balance your business, your lifestyle and yourself.
Client Testimonial:
"Before working with Nerissa, I had no direction for how to make the switch from overlyworked to a profiting business owner!"
We help service-based professional and healthcare businesses to restructure their day-to-day processes to become more efficient, profitable and scalable. Block by block, we will rebuild your business to its highest potential.
You are "THE" expert in your business and you have the answers. But if you are constantly busy and stressed, it's hard to focus on those answers, handle everything that comes at you, or align with what your business goals are.
You need some sanity in your world so you can take action on what's going well and truly prosper as an entrepreneur.
Take the Operations quiz 🔽
What We Offer Our Clients...
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Operational Assessment:
Reviewing and assessing your business operations using our 4-step framework
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Change Management
Assisting you through the changes in your systems & structure
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Organizational &
Workforce Development
Identifying your support staff and assistance with onboarding and training
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Strategic Planning
Creating a feasible plan with necessary steps for implementation
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Process Improvement & Workflow Optimization
Fine-tuning your operational systems, processes and procedures
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KPI & Metric Reporting
Identifying the metrics to track your goals and overall performance.
Success Stories
Nerissa helped me understand the necessity of hiring an assistant. I would definitely work with her again in the near future. Thank you for all of your help!!!!
Working with Mrs. Malloy exceeded my expectations. Her program is defined with weekly expectations to get your business up and running. This time around, I feel more confident and have accomplished more than I would have with Nerissa’s assistance.
I had tons of ideas going through my head. While those ideas were flowing, I was full of fear and self-doubt until it was paralyzing me. I knew I wanted more freedom but I felt stuck. From the first day I spoke with her, it was like the scales had fallen from my eyes. I gained clarity on what I wanted.
Nerissa was able to help me “ get out of my own head” and simplify a task that I was essentially overwhelming myself with! She was able to help me process through the steps and help me to understand that I was holding myself back! I am so appreciative of her help! She was definitely a Godsend. If you are thinking of working with her, I can tell you from personal experience: DO IT!!
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