What If You Could Optimize Every Aspect for Success?

Optimize Your People, Perfect Your Processes, and Maximize Your Profits To Propel Your Business Forward.

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I’m Nerissa Malloy,

Business Strategy &

Operations Expert.

STRATEGIST
EXECUTIONIST
SPECIALIST

My expertise lies in assisting healthcare companies, non-profit organizations, and business owners to enhance their productivity and profitability.

I achieve this by optimizing their processes and simplifying workflows, as well as introducing efficient systems and support to enable them to work smarter, and to grow and retain revenue.

With my assistance, these organizations can focus on their core operations, reduce waste, achieve their objectives, grow their teams leaders and bottomline.

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Is This You?

Could your business be more efficient?
Are you or your team currently feeling buried in the day-to-day admin tasks of your business?
Do your customers often complain about how long it takes to receive appointments, services, products or responses back?
Does your team regularly miss important deadlines ?
Is communication an issue amongst you, your team and clients/customers?
Are you struggling to give yourself a healthy work/life balance?

Let me help!

In a comfortable, no-pressure meeting, we can talk about exactly what you need to get your day-to-day business all the way in order.

We will start with a Strengths, Weaknesses, Opportunities & Threats (SWOT) analysis of your business infrastructure and how you run on a day-to-day basis.

I'll help you set up the best structure for your business, work together to hire or optimize your team, revamp or create processes and workflows to work smarter and get things moving so that you have time and energy left over to enjoy your success.

Our services include:

📍Efficiency and productivity assessments to identify areas for improvement and develop action plans to optimize business infrastructure, workflows and teams.

📍Strategic planning to align business goals and objectives with operational processes and resources.

📍Hiring, onboarding and management support to attract and retain top talent.

📍Done With You- Strategic Planning & Implementation consultancy with you

and your team.

📍Done For You- Operational Services on a retainer

📍Done For You- Project-Based Services - Short-term retainer

Don't let operational challenges hold your business back. Contact us today to schedule a consultation and learn how we can help your business reach its full operational potential.

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What You Will Get........

Structure

You will have and feel more structured with systems & automations working behind the scenes, so you can be more efficient and have more time. You will receive help getting organized, to stop wasting time on unimportant tasks and stop being pulled in different directions by your business.
Simplicity

You will walk away with a structured and simplified plan to operate your business efficiently. Simplify tasks that may essentially seem overwhelming, and identify the areas of your business in which you should focus on. You will have more time and more energy to focus on what matters- serving your clients and customers and taking your business to the next level.
Support

You will receive implementation support and guidance from me and my team so you won't feel overwhelmed by change and/or tech in your business. You will also receive assistance with onboarding a team to help you offload time-consuming tasks to feel less overwhelmed and more productive. We work in your business, so you can focus on working on your business growth and areas of expertise.
Systems

Have documented processes and workflows to shorten the learning curve of your new team and create results faster. Implementing automation to save you time while creating more efficiency and productivity and improving the customer experience and monitoring business metrics.
Strategy

A strategic and implementable plan to multiply your revenue without multiplying your time. It's time to get yourself organizationally fit so you can be as effective as possible, and make running your business a joy rather than a burden! We're here to give you clarity, direction and support as you balance your business, your lifestyle and yourself.

YES! Let's Discuss More

Client Testimonial:

"Before working with Nerissa, I had no direction for how to make the switch from overlyworked to a profiting business owner!"

We help service-based professional and healthcare businesses to restructure their day-to-day processes to become more efficient, profitable and scalable. Block by block, we will rebuild your business to its highest potential.

You are "THE" expert in your business and you have the answers. But if you are constantly busy and stressed, it's hard to focus on those answers, handle everything that comes at you, or align with what your business goals are.

You need some sanity in your world so you can take action on what's going well and truly prosper as an entrepreneur.

Is Your Business's Back End in Disarray?

Take the quiz to Learn More🔽

[Take Quiz] Master Your Business Back-End

What We Offer Our Clients...

Operational Assessment:

Reviewing and assessing your business operations using our 4-step framework
Change Management

Assisting you through the changes in your systems & structure
Organizational &

Workforce Development

Identifying your support staff and assistance with onboarding and training

Strategic Planning

Creating a feasible plan with necessary steps for implementation
Process Improvement & Workflow Optimization

Fine-tuning your operational systems, processes and procedures
KPI & Metric Reporting

Identifying the metrics to track your goals and overall performance.

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Some Ways We Serve You...

Fractional (Part-Time) Operations Officer

Our tailored approach ensures seamless integration into your business, offering expertise in process optimization, team leadership, and workflow efficiency. Elevate your operations, strengthen team collaboration, and achieve sustainable growth through our specialized project-based support

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1- Day Business Development Intensive

Together we craft or realign an effective org chart, define roles, and establish clear responsibilities. Identify bottlenecks and practical solutions, unlock the power of simple systems and track progress through essential KPIs. Elevate your business performance in just one day! designed for you , the CEO and your team lead.

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1:1 Business Development Coaching/Consulting

This personalized 1:1 experience is customized for CEO's and business leaders. This empowering experience equips you to lead your team adeptly, establish a solid business foundation, and drive growth. Experience the thriving transformation of your business as you become a master of leadership, strategy, and structure.

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Success Stories

I had tons of ideas going through my head. While those ideas were flowing, I was full of fear and self-doubt until it was paralyzing me. I knew I wanted more freedom but I felt stuck. From the first day I spoke with her, it was like the scales had fallen from my eyes. I gained clarity on what I wanted. ~ S. Turner

Working with Mrs. Malloy exceeded my expectations. Her program is defined with weekly expectations to get your business up and running. This time around, I feel more confident and have accomplished more than I would have with Nerissa’s assistance. ~ G. Massiah

Nerissa is awesome!!! I can't say enough about her program. She literally changed my business around in one day! I am a coach and consultant as well. However, as I always say..... even a coach needs a coach! She truly is a CEO. Nerissa has the ability to come into your business, see what's needed, change what's not working, and empower you to be great! She is definitely made my business more proficient. ~ Dr. Sylette

Nerissa helped me understand the necessity of hiring an assistant. I would definitely work with her again in the near future. Thank you for all of your help!!!! ~D Tyler

Nerissa was truly a pleasure to work with. I was lead to schedule a VIP day with her because I needed systems in place to support the upcoming launch of my coaching program. Nerissa went above and beyond my expectations by helping me to really define the mission and vision of my company. She also helped me to create a FB group, which is sometimes I’ve always wanted to do. She was very knowledgeable in how to set up and market my program. I was given many resources and a full plan on how to successfully launch my program.

~Y. Murray

Nerissa was able to help me “ get out of my own head” and simplify a task that I was essentially overwhelming myself with! She was able to help me process through the steps and help me to understand that I was holding myself back! I am so appreciative of her help! She was definitely a Godsend. If you are thinking of working with her, I can tell you from personal experience: DO IT!! ~T. Graham

About Nerissa

Nerissa Malloy, MSN, RN, is not only a Registered Nurse and Business Operations Strategist, but also a remarkable symbol of resilience and determination. Overcoming challenges as a teen mother in high school and defying the odds as the "least likely to succeed" in middle school, Nerissa has forged her own path to success.

With over 20 years of invaluable healthcare experience and a decade of entrepreneurial ventures, Nerissa founded The JNM Healthcare Solutions with a powerful mission, to build leaders and teams while optimizing operations through people, processes, and strategic planning. Our services cater to healthcare entities, small to medium-sized businesses, and organizations seeking sustainable growth and financial success.

What sets Nerissa and her team a part is her unparalleled expertise in identifying solutions and uncovering opportunities that others may perceive as problems. She possesses a unique ability to assess the overall health of businesses, anticipate potential challenges, and develop strategies that pave the way for sustainable growth.

With Nerissa as your advisor, coach and mentor, you can expect unwavering support, insightful guidance, and transformative strategies that will empower you to overcome obstacles and reach new heights of success. She is committed to helping you unlock your full potential, unleash your inner strength, and create a thriving business that aligns with your vision and values.

If you're ready to embark on a journey of growth, empowerment, and exceptional achievements, Nerissa Malloy and her team will guide you every step of the way.

Schedule Your Consultation Today!